Terms of Service & Disclaimer
Last updated: November 8, 2026
What the service is
Dunes Can Company is a trash can valet service operated by NWI Computer LLC in Portage, Indiana. On your scheduled pickup day, we roll your trash can to the curb the night before collection and return it to its usual spot after the truck comes. We move cans — we do not collect, haul, or dispose of trash.
Not affiliated with the city or your trash hauler
Dunes Can Company is an independent, privately owned service. We are not affiliated with, endorsed by, or acting on behalf of the City of Portage, Porter County, or the waste hauler that collects your trash. Pickup days, pickup times, holiday schedules, can rules, and collection itself are set by the city and its hauler and are outside our control. Nothing on this website is an official city or hauler communication.
Schedules can change
We follow the pickup schedule your hauler publishes. If the hauler changes a pickup day, runs late, or skips a day because of weather, a holiday, or any other reason, our visit moves with their schedule as best we reasonably can. A can that is still full because the truck never came is not a missed visit by us.
What we need from you
- Your can must be reachable — not locked behind a gate we cannot open, blocked in by vehicles, or buried in snow we cannot reasonably move.
- Dogs and other pets secured while we are on the property.
- Trash bagged and the lid able to close, and no hazardous materials in or around the can.
- An up-to-date address and a way to reach you if something about your service changes.
If we cannot safely reach or move your can on a given visit, we will let you know — that visit still counts as a scheduled visit.
Pricing
- Weekly out-and-back service is $39 per month for up to 3 cans at one address. Extra cans are $5 per month each.
- The $35-per-month street deal applies while at least 5 homes on the same street stay subscribed. If the street drops below 5 homes, the standard $39 rate applies from the next billing month.
- One-time vacation-week service is $25 per week.
- Prices can change with at least 30 days' notice to current customers.
Cancelling
There are no contracts. You can cancel anytime by emailing hello@dunescancompany.com. Service continues through the end of the period you have paid for, and we do not charge cancellation fees.
Cans and property
We handle your can the way you would — carefully, on its wheels, lid closed. Even so, trash cans belong to you or your hauler and live a hard life outdoors: we are not responsible for wear and tear, pre-existing damage, or damage or loss caused by the collection truck, weather, animals, or anyone else. If we ever damage something of yours, tell us promptly and we will make it right in a reasonable way.
Website information
We work to keep this website accurate, but route availability, prices, and schedules can change, and a page here does not guarantee service at any particular address until we confirm it with you directly.
Questions
Email hello@dunescancompany.com and we will sort it out with you.